Q – What are your opening hours? 
A – The doors are open from 09:00 – 17:00 on Tuesday 19th, and 09:00 – 16:00 on Wednesday 20th November.

Q – When will I receive my badge?
A – Visitor badges are printed onsite, so you just need to come along on the day, ideally with your proof of booking email.

Q – Is there parking at the venue?
A – Yes, there is plenty of parking at the Ricoh Arena, although it is chargeable.

Q – Is the event wheelchair accessible?
A – Yes. There is a special disabled parking area very close to the entrance, and once inside the building the show is all on one level. If you are likely to need additional assistance when you arrive, please let us know in advance and we will make appropriate arrangements.

Q – Can I bring a child? 
A – Yes – children are welcome to come to the show providing they are supervised by a grown up at all times. Please do register them though – this helps us to control numbers, and we find they love having their own name badges!

Q – Can I bring a dog?
A – Sorry – the venue only allows guide dogs.

Q – Is there a cafe at the event? 
A – Yes – we have a catering point in the networking lounge at the heart of the show. They offer a range of breakfast and lunch options, and provide great value for money.

Q – Is there a cash machine at the venue? 
A – No, there are no ATMs onsite, so please bring cash, especially if you have failed to register in advance and will therefore need to purchase a ticket. Our caterer in the hall will accept card payments though.

Q – Is there a cloakroom?
A – Yes, we will have a facility to store bags, coats and suitcases at the show this year.

Q – How many tickets can each company apply for?
A – Tickets are unlimited. Each company can register as many staff as they would like to.

Q – Do I need to tell you if I can’t make it? 
A – There is no need to let us know if something crops up and you can’t attend – maybe next year!

Q – Can I bring someone from outside of the industry? 
A – Yes, providing they have a genuine reason for being there (i.e. they are considering starting to work in the industry), and they are not a supplier. Suppliers (for example, packaging suppliers or vehicle body builders) are only eligible to attend if they are exhibiting or sponsoring – they cannot come in as a visitor. If somebody registers under an unusual company name, we will probably call them to check that they are eligible for free attendance. Please don’t be offended by this – it’s the only way we can keep things fair for our paying exhibitors.